✦ Help center
Frequently asked questions
Everything about ordering custom printing from Angels Print in Sun Valley, CA — files and proofs, production and rush turnaround, shipping, materials and guarantees. Can't find your answer? Ask us directly.
About Angels Print
What does Angels Print do?
Angels Print is a full-service custom printing and signage company in Sun Valley, California. We produce business cards, banners, vinyl and large-format signs, yard signs, stickers and labels, custom boxes and packaging, trade-show displays, postcards and envelopes, plus services like vehicle wraps, laser engraving and steel laser cutting — printed on demand and shipped nationwide.
Where is Angels Print located?
Angels Print is located at 8511 Lankershim Blvd, Sun Valley, CA 91352, serving Los Angeles and the San Fernando Valley, with on-demand printing and shipping across the United States.
How fast is printing and delivery?
Standard production is 3–5 business days. A 24-hour rush is available on most products. Free ground shipping is included on every U.S. order over $100.
Can I design my product online?
Yes. Every product has a live online configurator and artwork editor — choose size, material and finish, upload your design (PDF, PNG, JPG or SVG), position it with bleed, and see the price and a realistic preview update instantly.
Do you offer custom sizes and bulk quantities?
Yes. Every product supports fully custom width-and-height sizing with automatic area-based pricing, plus quantity tiers for bulk orders. For very large or special projects you can request a custom quote.
What file format should I send for printing?
A print-ready PDF with at least 1/8" (0.125") bleed and 300 DPI is ideal. We also accept high-resolution PNG, JPG and vector SVG files, and our editor adds bleed and crops to size for you.
Ordering & artwork
What file format should I upload for printing?
Press-ready PDF is best. We also accept AI, EPS, PSD, TIFF, JPG and PNG at 300 DPI. Convert text to outlines, use CMYK color, and include 0.125" bleed. If something is off, our prepress team flags it before printing.
Can you design my artwork for me?
Yes — Angels Print offers in-house graphic design. Send your logo, text and rough idea through the quote form and a designer prepares a print-ready proof, typically within one business day.
Do I get a proof before printing?
Yes. Every order can include a digital proof by email. Production starts only after your approval, so what you approve is exactly what prints.
Can I reorder a previous job?
Yes. Sign in to your account, open Orders, and use one-click reorder — your exact configuration, artwork and pricing carry over.
What payment methods do you accept?
All major credit and debit cards via Stripe, plus Apple Pay and Google Pay directly in the cart. Invoicing is available for established business accounts.
Shipping & turnaround
How long does production take?
Standard production is 3–5 business days, and most products offer a 24-hour rush. Orders placed before 2pm PT start same day.
How much is shipping?
U.S. ground shipping is free on orders over $100. Below that it's a flat $9.99. Local pickup in Sun Valley is free.
Do you offer local pickup or delivery?
Yes — free pickup at 8511 Lankershim Blvd, Sun Valley, CA 91352, and local delivery across the San Fernando Valley for large-format orders.
Do you ship nationwide?
Yes. We print on demand in Los Angeles and ship to all 50 states. Transit time is typically 2–5 business days after production.
What if my order arrives damaged?
We repair or reprint any order with a production defect or shipping damage at no cost — that's our 100% quality guarantee. Contact us within 7 days with photos.
Materials & durability
Which business card stock should I choose?
Angels Print offers premium uncoated, silk, kraft, linen, frosted clear plastic, metal and gold-foil stocks. Uncoated suits writable cards, soft-touch feels premium, and metal or foil makes a card stand out. You can preview each stock live on the product page.
What material is best for outdoor banners and signs?
For banners choose 13oz scrim vinyl with hemmed edges and grommets, or mesh vinyl for windy spots. For rigid signs, aluminum, dibond, acrylic, PVC and coroplast are printed with weatherproof UV-cured ink and rated for years of outdoor exposure.
Are your stickers waterproof?
Yes. Die-cut and kiss-cut vinyl stickers use waterproof, UV-laminated vinyl that resists water, sun and scratching — safe for water bottles, laptops, cars and outdoor packaging.