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Help Center

The Help Center groups the pages you need once you are ready to order or already have one in progress. The printing FAQ answers common questions on files and proofs, production timing, shipping and materials. Customer Service covers order status, artwork uploads and proof approval, payments and invoices, pickup and delivery, changes and cancellations, and problems with a finished order. The AI ordering guide shows how an assistant can connect through MCP or REST to find products and prepare a purchase.

Questions about Help Center

Where do I check on an order I already placed?

Customer Service explains how to view online orders by signing in. If you ordered by email, phone or in person, send your order number and the email address you used.

Can an AI assistant prepare an order for me?

The AI ordering guide shows how an assistant connects through MCP or REST to find products, calculate a configuration and prepare a purchase. Artwork requirements, customer approval and payment status are part of that flow.

What should I send if a finished order has a problem?

Customer Service asks for your order number, a description of the issue and clear photos, including photos of the packaging for delivery damage. Reprints or refunds are handled under the Terms of Service.